MEDICAL INSURANCE VERIFICATION SPECIALIST
Join our team as a Medical Insurance Verification Specialist—making a difference from home. Help patients access vital treatments by managing insurance benefits, prior authorizations , and support services in a fast-paced healthcare environment.
LOCATION & BENEFIT:
Remote - Must live in the Dallas–Fort Worth area
COMPENSATION & SCHEDULE:
• $18–20/hr.
• Monday - Friday | availability for an 8-hour shift between 7am – 7pm CST | Some Saturdays may be required
ROLE IMPACT
As a Medical Insurance Verification Specialist , you’ll play a critical role in securing timely patient access to prescribed therapies by coordinating insurance verifications and prior authorizations . Your work directly impacts patient care, payer communication, and operational efficiency across the healthcare continuum.
KEY RESPONSIBILITIES
• Conduct insurance benefit investigations and document all activity in internal systems
• Submit prior authorization requests and necessary documentation to insurance providers
• Manage inbound calls and escalate complex inquiries appropriately
• Liaise with insurance payors , provider offices, and pharmacies to expedite coverage decisions
• Track and follow up on pending authorizations , flagging delays to leadership
MINIMUM QUALIFICATIONS
• High school diploma or GED
• 1+ years’ experience in pharmacy, medical insurance , or healthcare administration
• Strong communication and customer service capabilities
• Knowledge of medical and pharmacy benefits across major insurers
CORE TOOLS & SYSTEMS
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
PREFERRED SKILLS
• Experience in benefit verification or prior authorization support
• Background in call center or high-volume reimbursement settings
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